3. Diversity awareness – part 2

Topic Content

3.1 Critical Incidents & Conflict Resolution

  • Abstract
    01:00
  • Intercultural Challenges & Conflicts
    10:00
  • Critical Incident Analysis
    10:00
  • Tools for managing intercultural conflicts
    08:00
  • Critical incidents examples
    05:00
  • CPSI Model
    05:00
  • Act Now
    02:00
  • Unit quiz

3.2 Knowledge deficits

3.3 Holistic diversity approach

3.4 Multicultural career counseling

3.5 Conscious diversity culture creation

3.6 European framework on diversity

Final Test

EMoCC
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