Creating a trusting willingness to cooperate is the basis of vocational and placement-oriented guidance. Being aware of and considering mutual expectations, the framework and preliminary conditions of the interaction, as well as the disruptions that may occur in the course of the counselling process, is crucial to establish a fruitful relationship between counsellor and client. A constant “synchronisation” is required throughout the whole process, to provide the customer with the right amount and type of information he needs, according to the step he is in at the moment within an ideal-typical career orientation process.